Troubleshooting your Teburu Core and Board

The following are some of the most common problems you may encounter with your Teburu Board.

• My Teburu Core doesn’t turn on after connecting to a power source.
  • Check that the USB-C cable is correctly inserted inside the Teburu Core.
  • Check that the USB-C cable is properly connected via an adapter to the power outlet. Different power sources are permitted, as long as there is at least a stable voltage of 5 V and 500 mA (1000 mA recommended).

WARNING: The Teburu Core may turn on and connect but not function properly if underpowered (e.g. the RFID sensor doesn't work).

• If you are using a powerbank as a power supply, check the output power and that you have enough battery. Some powerbanks (Teburu Powerbank included) could not function properly if the residual charge is minimal.

• My Teburu Core doesn’t connect to the game app.
  • Verify that you have accepted the game app permissions at startup. You can activate them on the Settings app of your device.
  • Check that you have activated Bluetooth on the device you want to connect Teburu to.
• My Hero-sized Smart Miniatures are not read by the Teburu Core (RFID sensor).
  • Be careful to place the miniature exactly over the circular slot on the core. Wait a few seconds.
  • Be sure that the power supply prerequisites have been correctly followed. Teburu may turn on and connect but not function properly if underpowered.
  • Remove any other Smart Miniatures from above the core.
  • Momentarily remove any recharging dice before scanning the Smart Miniature.
• My Boss-sized Miniatures are not read by the Teburu Core (RFID sensor).
  • Be careful to place the Boss-sized Miniature with the front side (as explained by the image on the game app) exactly above the circular slot on the core. Wait a few seconds.
  • Be sure that the power supply prerequisites have been correctly followed. Teburu may turn on and connect but not function properly if underpowered.
  • Remove any other Smart Miniatures from above the core.
  • Momentarily remove any recharging dice before scanning the Smart Miniature.
• My Smart Miniatures are not detected by the Teburu Board sensors.
  • Check that the game board is correctly placed on the Teburu Board: positioned against the Teburu Core and aligned with the external edges of the Teburu Board.
  • Verify that the orientation of the game board is the same as indicated on the game app.
  • Some spots/sensors of the map may be not available in terms of gameplay and therefore a Smart Miniature is not detected there.
• The Teburu Board is detecting the wrong Smart Miniature after I move it.
  • Once the Smart Miniatures are on the board, only their position is detected. If the wrong Smart Miniature is detected, there may have been an accidental swap of miniatures - e.g. if a player tries to move a Smart Miniature representing a character not currently active.
• The Teburu Board is detecting a Smart Miniature where there is nothing.
  • Check that you have always updated the position of the miniatures according to the directives given by the game app.