Troubleshooting your Smart Miniature

The following are the most common problems you can encounter with your Smart Miniatures.

• My Hero-sized Smart Miniatures are not read by the Teburu Core (RFID sensor).
  • Be careful to place the miniature exactly over the circular slot on the core. Wait a few seconds.
  • Be sure that the power supply prerequisites have been correctly followed. Teburu may turn on and connect but not function properly if underpowered.
  • Remove any other Smart Miniatures from above the core.
  • Momentarily remove any recharging dice before scanning the Smart Miniature.
• My Boss-sized Miniatures are not read by the Teburu Core (RFID sensor).
  • Be careful to place the Boss-sized Miniature with the front side (as explained by the image on the game app) exactly above the circular slot on the core. Wait a few seconds.
  • Be sure that the power supply prerequisites have been correctly followed. Teburu may turn on and connect but not function properly if underpowered.
  • Remove any other Smart Miniatures from above the core.
  • Momentarily remove any recharging dice before scanning the Smart Miniature.
• My Smart Miniatures are not detected by the Teburu Board sensors.
  • Check that the game board is correctly placed on the Teburu Board: positioned against the Teburu Core and aligned with the external edges of the Teburu Board.
  • Verify that the orientation of the game board is the same as indicated on the game app.
  • Some spots/sensors of the map may be not available in terms of gameplay and therefore a Smart Miniature is not detected there.
• The Teburu Board is detecting the wrong Smart Miniature after I move it.
  • Once the Smart Miniatures are on the board, only their position is detected. If the wrong Smart Miniature is detected, there may have been an accidental swap of miniatures - e.g. if a player tries to move a Smart Miniature representing a character not currently active.
• The Teburu Board is detecting a Smart Miniature where there is nothing.
  • Check that you have always updated the position of the miniatures according to the directives given by the game app.